Family Partners Programme | Cross Care Team #2 Report
A few months ago, Jiayi, a young boy that the Cross Care team #2 has been providing support for, was admitted to the hospital’s ICU needing urgent operation.
At the beginning of December, Jiayi got ill and his mother first thought he caught a cold and took him to the hospital for a check-up. The doctors could not find out the cause of his illness, and as Jiayi’s condition worsened, they transferred him to another hospital. This was the same hospital where Jiayi previously had his hydrocephalus shunt surgery and the doctors were familiar with Jiayi’s case. After some initial tests, the doctors informed them that they suspected that there might be a problem with his hydrocephalus duct.
In the evening, Jiayi’s condition grew more critical and he was admitted into the ICU. Lost in hopelessness, his grandmother made a desperate phone call to our social worker and reached out for help.
“We visited the family at the hospital the next day. We gifted 500 RMB to the family for Jiayi’s medical bills and spent some time comforting the family, reassuring them that the doctors knew Jiayi’s case very well and he was in good hands.”

The Cross Care team’s visit provided the much needed support to Jiayi’s family. Earlier Jiayi’s grandfather revealed that he had suicidal thoughts when they informed them about his grandson’s critical condition. The team’s visit meant that the family was able to talk about their concerns, which helped calm them and made them feel less alone during these stressful times.
That same night, Jiayi went into surgery. Thankfully, the timely operation saved his life. After a few days, Jiayi was out of the ICU and transferred back to a normal ward.
A week later, Cross Care Team #2 visited the family again after Jiayi was discharged from the hospital and at home recovering. It was wonderful to see Jiayi smiling and being himself again!
As a Family Partner, your generous support has enabled our Cross Care Teams to shine a light to many families that are struggling in their darkest moments.

Jiayi’s grandmother and his parents were extremely grateful for FPP’s care and support, so much so that she got a pennant made and presented to the team!
Join us as a Family Partner to keep vulnerable families together!